Tap the menu icon at the top left of the screen to show the list of journey planner functions.

Tap Trips to start your journey plan.

Tap the 'from' box.

When prompted, enter the start point of your journey (postcode, street name, place of interest etc.)

Suggested locations which best match your origin will be listed.

Choose the start point of your journey from the locations listed.

The type of location is denoted by icons.

Tap the 'to' box.

When prompted, enter the end point of your journey (postcode, street name, place of interest etc.)

Suggested locations which best match your destination will be listed.

Choose the end point of your journey from the locations listed.

Once you have selected your destination, an overview of all possible journey options will be displayed.

To change the date or time that you want to start your journey or the time at which you want to arrive at your destination, tap the bar which reads Depart now.

Scroll through to select the date and time of departure or arrival.

Tap Done.

Alternatively, tap 'Depart Now' to select the current time and tap 'Done'.

Tap a journey plan which best suits your needs based on departure time, arrival time, journey length, mode of transport.

The screen will then show the details of how to get from the start point of your trip to the end point of your trip.

Tap the arrow below each step of the journey to show more information, for example detailed walking route and bus stops served.

Tap on each part of your plan to show the options to display the trip on a map, to search for trips which do not use the bus or rail service shown and to download the bus timetable leaflet.

If real time data is available, departures will show as green for services running on-time or red if the service is running late.

The scheduled time of the service will be displayed next to 'According to timetable'.

To plan your return journey, tap the back button to return to the overview page of your journey plan.

Tap the return journey icon and an overview of all possible return trips will be displayed for you to choose from.

Trips which you have made are stored in the app and are listed on screen as you begin each new journey plan, so that you can quickly and easily choose a trip which you have planned before.

Each trip has a star on the right hand side of the screen.

Tap the star to make the trip one of your favourites and the trip will be positioned at the top of your list of previously planned trips.

Tap and hold any trip and swipe left to delete the trip from your history.

Tap the menu button on the right hand side of the top header bar if you want to share the journey plan.

Choose your preferred way to share your journey plan, e.g. email, WhatsApp, text message.

You can also import the journey plan as a calendar entry in your calendar.

When you download the Journey Planner app, the default settings are automatically loaded.

You can customise the settings to your specific journey and personal requirements at any time.

The settings you select will change the result of your journey plan search.

You can access settings in three ways:

• Tap 'Settings' icon in the app menus
• On the Trips or Overview page, tap the 'Settings' bar
• Tap the 'Settings' icon    in the top right of the screen

ALLOWED MEANS OF TRANSPORT

Use this section to choose your preferred route type - fastest journey, least changes or least walking:

Slide the button to include or exclude the means of transport you want to use.

FOOTWALK OPTIONS

Use this section to change your walking speed settings.

Use the 'Maximum walk time' to choose the maximum amount of time you would prefer to walk at the start or end of the journey or in between journey steps.

The 'Maximum walk time' duration is taken into account when the 'Alternative stops' button is ticked.

If you are travelling from a bus stop and prefer not to walk to a nearby stop even if it would enable a quicker or easier journey, remove the tick in the 'Alternative stops' check box.

In some instances this might result in journeys with many more interchanges, sometimes sending you in what may appear to be the wrong direction, so only use this if you really intend to go from the stop you selected.

MOBILITY OPTIONS

Use this section to alter the accessibility settings by pressing the check boxes for using or not using stairs, escalators or lifts.

This gives you quick access to two personalised destinations and will plan a trip from your current location.

Tap the edit button to choose your personalised destination and to rename 'Home' and 'Work' to your chosen destination (e.g. Mum's, Dentist, College etc.).

Once the destinations are set, these quick access trips will give you a journey plan from your current location to whichever destination is selected (selection is made by tapping on it).

Tap the destination and screen will show see your next available journey plans.

Tap Departures if you wish to find the departure information from either a specified location or your current location.

Departure board details will be displayed for bus stops and rail stations near your chosen location.

Tap From to type in your departure point, or tap one of the locations from the list of previous places from which you have planned a trip.

Tap Map to choose your current location or to choose a departure point from the map.

Tap Depart to show your list of departures.

Departure times from your chosen location are displayed along the left hand side of the screen.

Green and red times means that the times given are real time.

Red text means that your bus is running late.

'According to timetable' is the time your service was meant to arrive.

Green text shows that your bus is on time.

Black text means that real time is not available and therefore the time showing is the scheduled time.

Real time departures can change as traffic conditions change, tap the refresh button in the Depart now header to update the information displayed.

Departure points which you have used are stored in the app and are listed on screen as you begin each new departure enquiry, so that you can quickly and easily choose a departure point which you have used before.

Each departure has a star on the right hand side of the screen.

Tap the star to make the departure point one of you favourites and the departure will be positioned at the top of you list of previously used stops/stations.

Tap and hold any departure point and swipe left to delete it from your history.

Tap Disruptions to find out about all disruptions and diversions which are affecting the local public transport network.

Disruptions affecting a section of your planned trip will appear as an alert triangle underneath the affected service.

Tap the alert triangle and select More information to display the detail of how your journey is affected.

Tap Report Stop Issue to email Merseytravel any damage to a bus stop or shelter and to report missing or damaged timetable posters.

What are the main features of the map?

The main purpose of the map is to display journey routes to help you with your journey.

The more you zoom in, the more detail you will see, such as bus stops.

You can tap a bus stop on the map to see departure information for that stop.

You can tap a Point of Interest (POI) such as a school on the map to see what it is.

The map can also be used to plan your journey.

How wo I use the map?

Tap on the downwards facing arrow below the yellow bar at the top of the screen to display the map.

Tap the upwards facing arrow at the bottom of the screen to minimise the map.

You can scroll left, right, up and down on the map, and also to zoom in and out.

The more you zoom in, the more detail you will see, such as street names, bus stops, Points of Interest (POI) such as doctors, schools etc.

What can I do with the map?

You can use the map to plan a journey by pressing on it for 1-2 seconds and choosing one of the options that pop up - departure point, origin or destination.

If you have not zoomed in enough, the journey planner may not choose the right area, so make sure you are at the right zoom level.

To change what has been selected, repeat the process above.

Map symbols